Support

Pill Reminder: Pip Med Tracker · Medication reminders and dose tracking on iPhone

Need help or have a suggestion? Email us at birak200@gmail.com. We usually reply within two business days. Please include your iPhone model, the iOS version and the app version (Settings in the App).

Frequently Asked Questions

How do I add a medication?

Tap the add button, enter the medication name and the schedule from your prescription (the days and times you take it), and save. Your reminders are scheduled right away.

I am not getting reminders. What can I do?

Reminders are local notifications on your device. Allow notifications when iOS asks, and if you turned them off, re-enable them in iOS Settings › Notifications. Also check that your device is not in a Focus mode that silences the App and that the volume is up. Reminders may not arrive if your device is turned off, so please do not rely on the App alone.

What are system alarms?

On iOS 26 and later, you can optionally use system alarms for your reminders. Allow the permission when iOS asks; you can change it any time in iOS Settings.

How do I record a dose?

When a reminder arrives or from the App's home screen, mark the dose as taken or skipped. Your records appear in your history and progress charts.

How do I create a medication record for my doctor?

In the App, create the PDF medication record, then use the share button to send it to your doctor or save it to Files. The PDF is created on your device and goes only where you choose to share it.

How do I add a widget?

Touch and hold an empty spot on your Home Screen, tap the plus button, search for Pill Reminder, choose a widget and tap Add Widget. If a widget looks out of date, open the App once; iOS refreshes widgets on its own schedule.

How do I turn on the Face ID lock?

Open Settings in the App and turn on the lock. The App uses Face ID or your device passcode through iOS and never receives your biometric data.

Do I need an account? Where is my data stored?

No account is needed. Your medications, schedules, dose records and notes are stored only on your device. There is no cloud sync and the App does not back up your data, so export it from Settings if you want a copy. See the Privacy Policy.

How do I export or delete my data?

Open Settings in the App to export your data as CSV or JSON, or to delete all data. Deleting all data removes your medications, schedules and records from your device and cannot be undone.

I got a new iPhone. How do I move my data?

The App does not sync or back up your data itself. Your data may move with a full device backup or device-to-device transfer from Apple. To be safe, export your data from Settings before changing devices.

What does Premium include, and how do I cancel?

Premium unlocks the App's premium features. It is an auto-renewing weekly or annual subscription, purchased through Apple; the annual plan may include a free trial where you are eligible. You can manage or cancel it at any time in your Apple Account settings: open Settings on your device, tap your name, then Subscriptions. Cancel at least 24 hours before the end of the current period to avoid renewal.

I changed my device. How do I restore Premium?

Open Settings in the App and tap Restore purchases while signed in with the same Apple Account.

Is this app medical advice?

No. Pill Reminder is a reminder and record-keeping tool. It does not give medical advice, dosing suggestions, or interaction checks. Please talk to your doctor or pharmacist about your medication. See the Terms of Use.

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