Support

Shared Countdown: Days Until · Count down to the moments that matter, together, on iPhone

Need help or have a suggestion? Email us at birak200@gmail.com. We usually reply within two business days. Please include your iPhone model, the iOS version and the app version (Settings > About in the App).

Frequently Asked Questions

How do I create a countdown?

Tap the add button, enter a name, pick the date and a category, and optionally add a cover photo and reminders. Your countdown appears in your list right away.

How do I add a cover photo?

When creating or editing an event, choose a photo from your library and crop it in the App. The photo is used only as that event's cover.

How do I set a reminder?

Choose a reminder when you create or edit an event. Reminders are local notifications on your device, so allow notifications when iOS asks. If you turned them off, re-enable them in iOS Settings › Notifications.

How do I add a widget?

Touch and hold an empty spot on your Home Screen, tap the plus button, search for Shared Countdown, choose a widget style and tap Add Widget. To pick a different event or style, touch and hold the widget and choose Edit Widget. If a widget looks out of date, open the App once; iOS refreshes widgets on its own schedule.

Do I need an account?

No. You can use the App on your own without an account, and your events stay on your device. An account (Sign in with Apple) is only needed if you want to pair with another person and share events.

How do I pair with someone?

Sign in with Apple in the App, create an invite code and send it to the other person. They enter the code in their App to connect. You can share events with one person at a time, and you can both edit shared events.

Which events are shared?

Only events you choose to share with your partner. Events set to Only me are private and are never uploaded. Shared events, including their cover photos, are stored on our servers (Google Firebase) so both of you can see them. See the Privacy Policy.

What happens to our events if we disconnect?

Each person keeps a private copy of the shared events on their own device. Nothing is deleted from either device when you disconnect.

How do I delete my account and data?

Open Settings › Delete account. This removes your account and the data we store on our servers. Events stored on your device are removed when you delete them or delete the App.

What does Premium include, and how do I cancel?

Premium unlocks the App's premium features. It is an auto-renewing yearly subscription with a 7-day free trial where you are eligible, purchased through Apple. You can manage or cancel it at any time in your Apple Account settings: open Settings on your device, tap your name, then Subscriptions. Cancel at least 24 hours before the end of the current period to avoid renewal.

Does my partner get Premium too?

Yes. While you are paired, your subscription also unlocks Premium for your partner. Billing is only for the person who purchased. If you disconnect or your subscription ends, your partner's Premium from your subscription ends.

I changed my device. How do I restore Premium?

Open Settings in the App and tap Restore purchases while signed in with the same Apple Account.

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